Avoid_Jira_Migration_Mistakes

How to Avoid Cloud Migration Mistakes

It’s no secret that the adoption of cloud infrastructure is skyrocketing. Cloud allows organizations to move faster and more fluidly through today’s ever-evolving business landscape. More and more organizations are making the move to cloud, and there are numbers to support that. According to Gartner, the worldwide public cloud services market grew 17% in 2020 to total $266.4 billion, and cloud data centers are expected to process 94% of workloads in 2021.

Despite the increase in cloud spending and the incredible benefits that cloud brings to an organization, like greater agility, scalability, and reduced cost of ownership, not everyone is convinced that it’s the right environment for them. Whether it’s for security purposes, unique business requirements, or fearing that their teams don’t have the expertise, there are a handful of reasons that keep companies from making the move. Not to mention that cloud migrations are extremely painful. With migrations having an almost 40% failure rate, it’s no wonder that organizations are putting it off.

But as companies pursue their paths to a digital transformation, cloud increasingly becomes the standard for business operations. It’s vital for organizations to build the agility and resilience they need to not only survive, but to excel, in our current environment. Not to mention, we’re still living through a historical pandemic that has pushed companies on the fast track to mobilize their remote workforces. These trends are all considerations that leadership and IT teams should take into account as they prepare for the future and start thinking about the next steps for modernizing their infrastructure.

Migration Strategy 

When your organization runs on Atlassian’s powerful, can’t-live-without-them tools, you have to get your migration right. A poorly managed and sloppily executed migration is a recipe for disaster for both your Atlassian instance and your organization’s performance. Not having an intentional strategy is one of the worst cloud migration mistakes an organization can make. That’s not to say that migrations don’t come with speed bumps and unexpected challenges, but you can definitely be more prepared for them if you avoid these common errors:

Poor Planning

Planning is one of the most important phases of migration and one that will determine whether your migration is successful or not. This in turn influences the outcome of your efforts to modernize the infrastructure. Organizations often get overly excited about the cloud and rush into the process without doing their due-diligence such as analyzing needs, creating a solid plan, or making important decisions around third-party apps. This results in missed data, overlooking critical configuration differences, and a different user experience than what people expect.

Inadequate Communication

Let’s be honest, stakeholders don’t always do a good job communicating and managing expectations. However, it’s important to make sure that your users are up-to-speed on what the migration process involves and how it will affect their workloads and productivity. It’s always better to over-communicate and involve your users early in the process to avoid potential surprises.

Lack of post-migration follow up

Just because you completed your migration doesn’t mean that the process is over. Too often, organizations don’t lock down their source application in the post-migration phase and this leads to not having a single source of truth. It is extremely dangerous if your users can still connect to your old environment after migration and modify data.

Additional Challenges

One of the many great things about Jira is how flexible it is — almost too flexible some might say. Jira adapts to organizations, its users, and the internal culture, but this can create additional migration challenges as Jira works in different ways for all organizations. Not all migrations are created equal, and like Jira, they need to be tailored to meet the unique requirements of each organization.

Cloud Migration Misconceptions

Many companies get caught up in the hype about cloud and mistakenly think that it will solve all their problems. Moving to cloud is certainly beneficial for your organization, but issues don’t magically disappear when you move to a new environment. Here are some other common misconceptions that people have about cloud, which also prevents them from achieving a successful migration:

“I don’t need a strategy”

As with any major project or undertaking in life, you need to set goals so that you can measure your progress and success. We mentioned this before and it’s worth repeating: the planning and strategizing phases are critical to the outcome of your migration, so make sure that you are intentional about creating a roadmap and define clear milestones.

“Migrations are simple”

You simply pick up your data and move it to a new place, right? Actually, it’s not at all simple. Migrations are extremely complex and filled with nuances and unexpected issues, like application settings that you forgot about or didn’t even know existed. Going into а migration with the mindset that things don’t always go as expected, coupled with a solid plan will allow you to quickly get over those unexpected issues when they happen.

“Only the IT team is involved”


A migration is a large event that impacts the Jira stakeholders across the company. It should be responsibly managed and communicated like any other large strategic project. Before you start the migration process, make sure you identify the impacted groups, how they are affected, what each needs to know, and any specific actions they need to take. Identifying preliminary info now will be useful later for creating a proposal and communications plan. 

“A migration is quick and easy”

Organizations often underestimate the time, complexity, and resources required, especially in the planning and testing phases. Give yourself a buffer and allow for more time than you think you’ll need so you have the space to do as many trial runs as you need before going to production.

Get Your Migration Process Right

If you’ve made it all the way to the end of this blog post, then it’s time to claim your prize. Botron, an Appfire company, partnered with Rachel Wright to create the most comprehensive migration resource out there. “The Ultimate Guide to Jira Migrations” ebook is packed with 175+ pages of best practices, actionable insights, and a wealth of knowledge around the migration process. As a complete rock star in the Atlassian world and author of Jira Strategy Admin Workbook (the holy grail of books for Jira admins), Rachel walks you through just about every scenario to consider when planning a migration.

If you are intimidated by migrations and get overwhelmed thinking about the amount of time you will need to invest in researching, analyzing, and coming up with the best game plan, then this is the resource for you. “The Ultimate Guide to Jira Migrations” ebook answers all of your questions about the migration process and lays out the exact steps to follow to carry out a Jira migration. We’re giving you back countless hours of your valuable time with this comprehensive resource that puts you on the path to success in your migration journey.